Privacy
Effective October 26, 2026 · Version 1.1
Why we have information
Family Forever exists so a family can build a tree and keep stories, photos, and recipes together in one private place. We only store what you and your relatives add for that purpose, and the account details needed to sign in.
Who can see your family information
Your tree, stories, photos, and chat are visible only to people who have joined your family space through its invite link and been approved. Holding the link starts an access request; a family admin or moderator approves each request, and no family content is visible to someone until they are approved. The admin can remove a member at any time, which ends their access immediately.
Invitations
The family admin shares the invite link with relatives they choose. Each person who uses it asks to join, and the admin or a moderator approves or denies the request. Share the link only with people you trust.
Who else can see information
We do not sell your information or run advertising. Family Forever uses Supabase for sign-in, database, and storage services, and Vercel for application hosting. Google sign-in is optional when it is enabled. Resend is used only when account or opted-in email delivery is configured. Those providers process information only to operate those services.
How long we keep information
Family content is kept while the family space is active unless it is removed through an available feature or a reviewed request. Removing someone’s access does not automatically delete shared family content they added. We review account and data-removal requests after confirming identity and explain any follow-up needed; we do not promise a specific deletion timeline or backup-erasure outcome that has not been verified.
Getting a copy of your information
Where an in-app export is available, a family can export its saved memories. For a copy of personal account data, or to request removal, use the support and data requests page. We confirm identity by email before acting and may need to coordinate with the family administrator for shared content.
Protecting your information
Family spaces are private and invite-only. Recordings you keep private in the app are only playable through checked, short-lived access links rather than open files. No service can promise perfect security, so report anything that looks wrong and we will look into it.
Removal and questions
To request account or personal-data removal, ask a question, or report a problem, use the support and data requests page. You do not need an account to submit a request. Follow-up and identity confirmation use the email address you provide.
Support & data requests
Request removal of your account or data, or ask a question, without logging in.
Go to support and data requests